Customer Comments and Reviews of The Pearl Market UK

Customer Comments

We try very hard to run an ethical business and provide a high standard of service so it's nice when this is appreciated..

Here's a small sample of the unsolicited messages we've had from our customers.

Oh dear...

Sometimes people send in questions which are hard to answer seriously. An Oxford gentleman asked..."How long is 16 inches ?"

"Simply stunning was the comment I received when the pearls were delivered.

Having them delivered to my wife’s office was a stroke of genius as her colleagues were simply green with envy.

I imagine that there are a number of husbands and boyfriends getting a bit of an ear bashing this week."

rob from london "Thank you very much for your helpful replies to my questions. I knew nothing about pearls and it's nice to get a bit of personal service nowadays. The set I ordered is exactly what I wanted and I can't wait to give it to my partner next week."
Rob Cunningham, Dulwich, London

"I just had to let you know how absolutely thrilled I am with the special earrings and the other earrings and pendant.

Your attention to my request and your friendly and helpful emails have made shopping with you a pleasure."

"My order just arrived. The earrings are beautiful and are a gift for a friend's 40th. I am sure she is going to be as delighted with these as I was with mine which I bought from you a few years ago.."
Andrea Connelly, Norwich

david from southport "I wanted to tell you how pleased we are with the pearls. They made a superb 30th birthday gift for my partner and she was truly delighted. Many thanks again for a super service and an excellent product."
David Adams, Southport, Lancs

stud earrings
"I ordered two pairs of earings from yourselves, hoping they would be as good as they looked but accepting that internet ordering can lead to disappointment. Not a bit of it - the earings were better than I could have hoped for and I have told my husband to look on your web site should he be short of gift ideas for me!"

carol from bracknell "The pearls arrived this morning. Have just opened up the boxes to have a look at them and they are beautiful. Let's hope my daughter is as pleased with them as I am. Perhaps I'll persuade my husband to buy me some like this for my birthday."
Carol Bennet, Bracknell, Berks

necklace, bracelet and earrings "My pearls arrived yesterday and I am very happy with my purchase. They look fantastic with my wedding dress. Thank you for your quick and efficient service. I will recommend your company to my friends."

matched set of pearls
"The set of pearls arrived today, I am enchanted by them and I am sure my wife will be. The quality appears to be excellent as well. What a wonderful service you offer and a special thanks for following my packaging and addressing requests."

stephen from merseyside "I never thought pearls could be so confusing but my wife now has the black pearls she wanted at a price I can afford ! She was lost for words when she opened the wood case and saw what was inside."
Stephen Andrews, Merseyside

black necklace "I received my pearls in excellent time, and they are just perfect. Many thanks for such prompt service, and it is nice to talk to a human rather than 15 phone options for a change. Good luck for the future, and I hope to use your service again."

white necklace
"Received the pearls I ordered and I just wanted to say a big 'thank you'. I purchased them for my daughter who is getting married in May; she is absolutely thrilled with the gift. They will complement her dress beautifully. Thank you, not just for the lovely pearls, but for your efficiency, your interest and your courteousness."